Here’s why booking direct really does make all the difference for your stay with us:
1. Special Corporate Rates
Every direct booking automatically unlocks special corporate rates (that you won’t be able to find elsewhere) for our business guests, no matter which of our hotels you choose. Our hotels are all conveniently based within the beauty of the New Forest national park, just 90 minutes from London and within easy access of the M27 and A31, making us the perfect choice for those visiting for business!
2. More Choice, More Flexibility
Online booking websites usually only display a limited number of hotel room types. When you book directly, you have full access to all our available rooms across all four of our hotels.
Our Reservations Team can also advise on:
•The best room type for your stay and individual needs
•The benefits of Bed & Breakfast vs. Dinner, Bed & Breakfast packages
•Accessibility needs
•Family-friendly and dog-friendly options
3. Easier to Access Cancellation
We get it, life doesn’t always go to plan and illnesses, unexpected last minute events or extreme weather can disrupt even the most carefully laid plans.
It is quicker, easier and generally less hassle to contact our reservations team for our cancellation policy rather than a third party website (who may not be available on the phone or via email).
Our friendly team will work with you to rearrange your stay, where possible, and our full cancellation terms are clearly available online for you to read through on our website.
4. Best Price Guaranteed
We like to keep things simple for our guests. If you book via our website or with our Reservations Team, you always receive the best available rate. No hidden fees and no inflated prices, but confidence that you’re getting the best deal.
5. Winter Weather Guarantee
British winters can be unpredictable, with floods or heavy snow sometimes affecting travel plans. Book direct and you’re automatically covered by our Winter Weather Guarantee, which allows you to transfer your booking at no cost if a national Red weather warning is in place in your area or ours and prevents safe travel to us. We’re all about that peace of mind and putting our guests’ safety first.
6. Exclusive Phone-Only Offers
Psst.. did you know that throughout the year we release special phone-only deals that aren’t available anywhere online (not even on our own website)? They’re often our best-value offers and will get snapped up fast, so sign up to our email newsletter to be the first to hear when they go live!
7. Early Access to Seasonal Packages & Offers
Guests who book directly with us are always first in line for new seasonal packages, specially curated stays, and event promotions.From that family festive break to a romantic summer escape, you’ll get early access to the best deals before they appear on third-party sites.
8. Priority Free Upgrades
If a room upgrade becomes available, guests who booked direct are the first to be offered these. It’s our way of saying thank you for choosing to stay with us – consider it a VIP perk.
9. Personal, Expert Advice from Our On-site Team
Our Reservations Team aren’t just here to take room bookings, they happen to know our hotels inside out. This means that they can advise you on:
•Your room options
•Our leisure facilities
•The best local attractions and activities
•Dining recommendations at your hotel and across the collection
•Local seasonal events you won’t want to miss!
This tailored advice simply isn’t available through those online booking platforms, so booking direct gives you your own personal PA ahead of your New Forest adventure.
The truth is, booking direct is the easiest way to assure that you are getting the best deals for a break that is tailored to you and your needs. At New Forest Hotels, we want your stay to feel special from the moment you book. By going direct, you’ll enjoy:
•The best price
•The best rooms
•The best flexibility
•And, most importantly, the best service from the moment you get in touch
So next time you’re planning a break in the New Forest, start with us.
Written by Emma Longden, Digital Marketing Manager, New Forest Hotels
